Emaluta, F., Isnalita and Soewarno, N. 2021. The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables. Jurnal AKSI (Akuntansi dan Sistem Informasi). 4, 2 (Oct. 2021). DOI:https://doi.org/10.32486/aksi.v4i2.49.